WELCOME TO CTSJ INC.

Employment Policies

01. Introduction

Welcome to CTSJ inc! Here you will find the basic objectives of our organization, along with required paperwork and info related to the onboarding process.

02. Overview

From retail stores to in-house production facilities, CTSJ inc encompasses a wide range of employment opportunities. Get to know our locations with this general overview.

03. Roles & Responsibilities

Learn about the various job positions and the responsibilities of each member of the CTSJ inc team!

04. General Policies

This is the basic employment policy info. Most of it's pretty standard stuff, but there's a few things you'll need to pay attention to.

05. Attendance & Scheduling

Here you'll get the rundown of the work schedule, punctuality, time off and other important details. A must-read!

06. Breaks & Meal Periods

It's time to take 5 ... or maybe 10, or was it 30? We'll explain all that here!

07. Pay Periods & Paydays

Ready to get paid for all that hard work? Here's the deets on how & when that happens!

08. Wages

Let's talk money! Here's some info on number crunching as well as tips for how to keep it rolling in!

09. Appearance & Conduct

Keepin in fresh & clean! We've got all the guidelines for looking good & acting the part!

10. Health & Safety

From emergency preparedness to basic safety, and handling a common power outage. We've got you covered!

11. Security & Privacy

It's a big scary world out there. Learn about we're all expected to do to keep people and property safe!

12. Employee Purchases & Benefits

Working at CTSJ inc comes with its perks! See what we have to offer!

13. Performance Reviews & Disciplinary Action

There's always room for improvement! Here's how we go about keeping things on the up & up and what you can expect when s**t gets real!

14. Probationary Period

You didn't think we let just anyone walk in here did you? You'll need to show us your stuff so we can make sure you can cut the mustard before we get in too deep. Learn what that's all about here!

15. Advancement

It's time to level up! So how does that happen? Where do we go from here? A lot of that is up to you, but here we'll give you some guidelines for taking your game to the next level.

16. Duration of Employment

Are you here for a season or looking for a long term relationship? What are our "dealbreakers"? It's time to get it all out on the table!

Basic Skill Guides

A. Products & Services

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B. POS Sales Guide

Learn how to use our POS system to process a sale ... correctly! This is your essential guide to some of our most essential tasks!

C. Selling Guide

This sales guide will be your best friend for sealing the deal and making the sale. Learn what makes a master!

D. Press Guide

Learn how to print, including how to operate the press, proper print placement and other must-know information!

E. Pre-Printing

Producing pre-printed merchandise is a huge part of what we do! Learn how we do it, from list-making to actual production.

F. Store Maintenance

Keeping the store and merchandise clean, organized and well displayed is essential! Learn the proper protocols for keeping everything in order.

G. Inventory: Vendor Returns

Learn the procedures surrounding the "B/O bin" and removal inventory from the system by means of a "vendor return."

H. Inventory: Purchase Orders

Learn the crucial procedures involved with receiving and checking in purchase orders.

I. Inventory: Transfers & Restocking

Learn the reports and procedures required for doing inventory "pulls" to transfer items between locations and restock merchandise from the warehouses.

J. Inventory: Counts

Help maintain accurate inventory by learning how to perform inventory cycle counts and correcting inaccuracies by reconciling.

K. Wholesale Order Sales Guide

Sales floor staff will encounter many different questions & requests from customers. Learn how to handle bulk/wholesale customers as well as "hybrid" orders.

L. Opening

Good morning! Learn all the necessary steps to get us up and running ... and open for business!

M. Closing

Good night! Learn everything involved with getting us buttoned up and secured for the night

N. Custom Vinyl

Learn how to make a custom vinyl sale, including how to work the the customer, collect all the order details, determine a price and print the order.

O. Shooting Gallery

How to open and close the Shooting Gallery, including proper operation of equipment, and how to handle walk-in patrons.